Business analyst

  • Fair trade Solutions
  • Rotterdam, Netherlands

Business analyst


Great opportunity for someone with entrepreneurial spirit and excellent communication skills who likes to develop his/her career in an international ICT setting.

Do you like to work internationally, work with our remote team in Nairobi, Kenya? Are you interested in other cultures and love to get communication straight between customers and developers? Join us now!

Location: Rotterdam, Netherlands and Nairobi, Kenya

Work experience: 3-5 years

Qualifications: relevant Bachelor's degree

Incentro Fair Trade solutions:

Listen to this: We like to make a positive impact on the lives of 10.000 African lives by 2020 through our software solutions. This is why we exist, to create a working environment where our staff can do what they were born to do: create software that makes impact. We build web/app solutions for the Dutch and Kenyan market either commissioned by our customers or own solutions in interesting partnerships.

We manage this by creating jobs for African developers, people with very little chances in their own market. Do you want to create impact by building fair trade software together? Join us!

Profile Summary:

We are looking for an enthusiastic, flexible, business analyst with 3 to 5 years of work experience. Someone who likes to be critical about the quality of the solutions we develop; who likes to work in a complex environment with inspiring colleagues, inspiring clients and lots of learning opportunities. Are you a servant leader, have experience with turning client goals into clear requirements and can you coach self-organising teams to achieve great things?

With your ambitions and drive improving every day, you bring energy and inspiration to the team. You will assist in shaping our way of working and build a close relationship with both our team in Nairobi, and also with our customers in the Netherlands.


The Role:

  • Doing everything possible to ensure delighting customers .
  • Translating customer goals and designs into clearly described requirements on a backlog.
  • Representing the company and development team to the customer and the customer to the team.
  • Manage customer expectations and create new opportunities with a entrepreneurial mindset.
  • Support distributed teams in communicating optimally on distance using Jira & Slack.

You need to bring:

  • Experience for at least one year in a software development team that was diligently applying agile principles, practices, and theory. Preferably in the role as business analyst or product owner.

  • Good skills and knowledge of servant leadership, entrepreneurship, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

  • Good communication skills, cultural awareness and understanding of english and dutch language

We offer you:

  • A opportunity to impact young talent by creating fair trade software solutions

  • Working in an agile environment with low hierarchy and lots of growing opportunities with a great focus on employee happiness.

  • Great employment opportunity with room for creativity, development of your own career and inspiring team building. In The Netherlands we were awarded the ‘Best Place to Work - Award’ in 2017.

 more information, please visit our website ( and